Returns & Exchanges
At Stuga, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. If your new piece doesn't perfectly fit your space, our team is here to help you find a better match or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will issue your refund within 5-7 business days.